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Applicants without previous and recent wholesale mortgage AE experience will not be considered. Update rate line information and fax information to clients at least daily. Establish controls to track monthly rates, lock-ins, client contacts, monies due on extended locks, and other information as required. Take applications from wholesale source clients for client approval by Plaza. Commitment to visit accounts daily while working a minimum 40 hour work week.
You can find the name of your servicer on your monthly mortgage statement. They failed to pay our property taxes and a lien has been placed against our home. They deducted $1444 from our escrow account but given no explanation as to our moneys whereabouts. We can not get through to anyone in their escalation department. We have called and left messages numerous times since mid May and have yet to receive one returned call.
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Use this comments board to leave complaints and reviews about Plaza Home Mortgage. Discuss the issues you have had with Plaza Home Mortgage and work with their customer service team to find a resolution. During the 60-day period beginning on the effective date of the transfer, the payment may not be treated as late if you mistakenly send it to the old mortgage servicer instead of the new one.
Since june of 2020 I have been having issues with homeowner insurance. They said I didn't have any but I did and have the proof that I emailed around 3 time. I kept getting told they see the error and that it will be fixed, the next 2 months pass I continue to get a letter stating I don't have insurance. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. The Department of Financial and Professional Regulation evaluates our performance in meeting the financial services needs of this community, including the needs of low-income to moderate-income households.
Plaza Home Mortgagecomplaints
Plaza may elect to retain servicing of loans or transfer loans to a new servicer. This is not a reflection on our borrowers or their properties, and it does not affect the terms or conditions of any loan other than those directly related to the servicing of the loan. If the servicing of your loan is transferred, you will be notified by Plaza in writing and you will receive welcome information from the new servicer.
Plaza Home Mortgage, Inc. has earned a well-deserved reputation as an esteemed industry leader by serving our communities through both wholesale and correspondent lending production channels. Plaza has been in business since December 2000, and manages an extensive system of regional loan centers from its San Diego, California Corporate Headquarters. We are dedicated to building quality, long-term relationships with our customers by offering comprehensive programs and exceptional customer support. At Plaza, we are committed to providing outstanding service levels throughout each transaction and for the duration of every business relationship. I have called multiple times to figure out why my loan payment magically went up and they have made me cry each time and have made me feel bullied. Horrible customer service, supervisors have never called me back, they refuse to speak to my title company.
bad lending practices
Please contact your mortgage servicer to learn about other potential options, such as mortgage repayment assistance and loan modification, and what terms and conditions apply. Because we may transfer the servicing of your loan after closing, we suggest you make your first two payments with a check or money order. Once your loan transfers, you will be provided with information regarding additional payment options and online resources by your servicer. The fastest way to determine your eligibility for this assistance - or to get any questions answered on options you may have - is to contact our mortgage servicers directly. A mortgage servicer is an outside company hired by Plaza to collect and manage mortgage payments.
Maintain contact with client base on a daily basis to solicit new business and request new loan lock-ins. The Account Executive is responsible for the solicitation of new business for the company, development of marketing materials, and recommending the approval of new brokers to the wholesale manager. Account executives also maintain existing relationships with wholesale broker production sources. They pay our property taxes and all additional late fees. We also want the mark on our permanent record removed and our credit score corrected if it has been affected. ComplaintsBoard.com is a leading complaint resolution website on the Internet.
Popular Careers with Plaza Home Mortgage Job Seekers
My daughter did a loan with them and the loan should have been funded 3 weeks ago and they have no idea as to what is going on and the loan officer Josh Jones just spit... No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This review was chosen algorithmically as the most valued customer feedback. 1098 Interest tax forms are mailed out each year no later than January 31st.
Now I have someone helping me with money so I could pay thi... Depending on your individual circumstance, you may be able to postpone your mortgage payment for 90 days or more. Please note, if you are seeking a forbearance you must request this option.
These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs. Plaza’s employees are also protected against retaliation if they engage in a protected activity, whistleblowing, or the exercise of any appeal or grievance right provided by law. Get started with your Free Employer Profile to respond to reviews, see who is viewing your profile, and share your brand story with top talent. Monitor company’s computer-based register on a daily basis for prompt cancellation of dead files and timely delivery of live files. Assist in the development of new marketing materials and distribute materials to existing and prospective client base. To verify your email address and activate your job alert.
Now they are giving me problems on getting a payoff amount. I requested it three times and each time they said it would be emailed to me and as of today date I haven't received anything. They said they can't give it to me I have to call their attorney, and the number they gave was incorrect. I need help to prevent them from taking my house that I work so hard for.
